FAQs

Do you ship internationally?

Yes, we currently ship to Canada, the U.S, and select international locations.

How long is shipping?

Standard shipping takes 4-7 business days, depending on your location. Tracking is provided after your order is processed.

What if my item is damaged?

Contact us within 7 days of delivery at shopspacify@gmail.com, and we'll make it right with a replacement or refund.

How can I track my order?

Once shipped, you'll receive a tracking number via email. You can also click "Track My Order" in our menu.

Is your site secure?

100%. Our checkout uses encrypted SSL and secure payment processing.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.